We understand that your purchase is an investment and you may have questions. Below are the most common questions we receive. Submit a question if you need additional assistance.
POPULAR QUESTIONS WE ARE ASKED
How Does Shipping Work?
FREE SHIPPING
On all orders shipping within the continental United States.
It typically takes two to three business days to process and ship your order after payment has been received and cleared subject to items stock / inventory.
Additional shipping charges apply to orders shipping to Alaska and Hawaii or international destinations. Upgraded shipping services may be available upon request at an additional cost.Once your order has shipped, we will send you a shipment confirmation email which will include tracking information for your products. To validate the tracking information, the shipping carrier typically requires one business day from the time you receive this notification.
Depending upon your shipping address, and product availability in our warehouses, your order may arrive in multiple shipments. Any shipping or delivery dates provided will be estimates only.
When you receive your shipment, please inspect all packages for items such as remotes, manuals, and cables, or any applicable accessories for the product(s) ordered. Please be sure to save the box, the outer shipping carton (when applicable) and all packing material, in the unlikely event that you’ll need it for a return shipment. Any damage during shipment must be handled by the customer with the carrier directly. We fully insure each item. Carrier may request to inspect the item upon receipt of a claim.
For international shipment, we are not liable for any duties or taxes or fees that may be incurred by the customer. It is customers responsibility to know the local duties and tax laws and handle any customs issues that may arise.
For security reasons, shipments may require a signature at the receiving location.
If you require any assistance, please email us at info@minewithasic.com and have your order confirmation number at the end of the email subject.
What Is Your Return Policy?
Return Policy
All orders from MineWithASIC.com.com are final.
If an exception is made to our policy a return authorization is required for an exchange or refund. Any product shipped to us without a return authorization is not eligible for a refund and may be returned to the customer at his or her expense.
If within 10 calendar days of the date of your shipping date, you would like to replace or return the item for any reason, the process can be initiated on the MineWithASIC.com.com Submit A Ticket section which will trigger an email to our Customer Service Center. You will then be contacted by one of our representatives about your request. Returns for any reason must be approved through our customer service team and may be subject to a 25% restocking fee. If approved, a return authorization number (RMA #) will be provided to you by our Customer Service team.
RMA numbers are valid for 10 calendar days from the date issued. Replacement Merchandise will not be reserved for more than 20 calendar days past the issuance of the RA#. Merchandise that we receive past the return period may be refused and returned. Refund or exchange is provided at the sole discretion of MineWithASIC.com. Products must be returned with all accessories originally included with such product. Additional product return instructions may be required. Notification will be sent to the e-mail and/or billing address you provided, should your return not be accepted.
Any items shipped back to us without an RMA number clearly displayed on the box will be refused and sent back to you. If a package without an RMA number was accepted by our Shipping and Receiving Department, it can take up to 15 business days to be processed. Authorized Returns are processed within 5-7 business days not including weekends, holidays, or the day the package was received. Returns must be shipped in their original packaging and in brand new condition. Returned items must have no visible signs of wear or use. Used or damaged items cannot be returned or refunded, no exceptions. Gift purchases must be returned by the original purchaser.
Damaged, Incorrect, or Incomplete Shipments
You must inspect your merchandise immediately upon receipt. All damaged items must be reported to the shipping carrier within 24 hours. If you received a damaged product, you must keep the product with its original packaging materials for the carrier to investigate. After reporting the loss/damage to the carrier, MineWithASIC.com must be notified immediately with details and photos regarding the damaged or incomplete shipment. Our team will then schedule for the item to be returned to us if needed or provide the proper support for a shipment claim. Once we receive the product, we will inspect the condition and either issue a replacement or a credit if applicable. Do not send any items back to the return address without first obtaining an RMA number from MineWithASIC.com.
Defective Products
Generally. All sales are final, unless the products are deemed defective when delivered, as determined by technicians employed by or affiliated with Company. If your order is defective in whole or in part, you may contact Company to request a solution for the problem here. Defective items are subject to repairs, replacement parts, or full replacements as deemed necessary by a MineWithASIC.com technician. These options will be discussed with you prior to issuing an RMA #.
Manufacturer Warranties
Products purchased from MineWithASIC.com typically come with a manufacturer warranty. Warranties vary by manufacturer and product type. If you have additional questions about Returns or Warranties. please feel free to email us at info@minewithasic.com
ALWAYS consult with us first before starting any return process at info@minewithasic.com
What Is The "Waitlist"
The “waitlist” is not a reservation list to reserve your miner or spot in line. When applying for the wait list you are essentially on a list to get direct notifications for when the inventory is updated on the website for that particular product. When an order is cancelled or payment time expires, it will automatically add inventory back to the website and will notify people on the waitlist. If you visit the site and it shows out of stock after receiving notification, then they have already sold out again.
Which ASIC Miner Is The Best For Me?
When deciding between the different models of miners, there are two essential qualities that you’ll need to keep in mind. Hash Rate and Energy Consumption. Hash rate is the number of calculations that your chip can perform every second. The higher your hash rate, the better chance you have of solving the cryptographic challenge, and collecting a block reward.
Energy consumption is also essential to consider. To calculate how much a unit will cost you in electricity, multiply the number of watts it uses with the number of hours you plan to use it in a day. Take that number, divide it by 1000, and you’ve got your kilowatt hours for the day. Next, you can pull up your electricity bill and find out how much you are charged per kilowatt hour(kWh). Multiply your electric rate with your kilowatt hours, and you know your energy costs for the day.
Are ASIC Miners Better Than GPU Miners?
Today, the most powerful way to mine cryptocurrency is with an Application-Specific Integrated Circuit(ASIC). The CPU is designed to be useful for a variety of tasks, and not as fast as specific repetitive tasks as the GPU. ASIC takes this specialization even further. These units are made to operate on only one specific function, which allows them to perform incredibly well at that task. The downside is that they are entirely useless for any other purpose. Their efficiency is so great that it becomes nearly impossible to earn anything with a GPU based rig, once an ASIC is released for an algorithm.
What Algorithm For What Coin?
Mining algorithms are the algorithms or functions that make the task of mining cryptocurrencies possible. There are various algorithms, each with its own characteristics adapted to the cryptocurrencies that make use of them. Below are the most popular crypto mining algorithms.
SHA-256 Algorithm:
The original cryptocurrency hash algorithm is Bitcoin’s SHA-256 or seen as SHA-256d – the the “d” part of SHA-256d denotes the double of hash iterations (SHA256^2 or “SHA256 function squared”). Besides Bitcoin, this algorithm can be used for mining a number of other coins, including:
BitcoinCash (BCH)
DigiByte (DGB)
Peercoin (PPC)
Universal (UNIT)
Deutsche eMark(DEM)
Bytecoin (BTE)
Scrypt Algorithm:
Litecoin popularized using the Scrypt algorithm for cryptocurrency in 2011, and Dogecoin adopted it in 2013. Besides Litecoin and Dogecoin, Scrypt is also in use by the following coins and others:
GameCredits (GAME)
DigiByte (DGB)
Gulden(NLG)
Aricoin (ARI)
Linx (LINX)
Florin (FLO)
Einsteinium (EMC2)
Verge (XVG)
Ethash Algorithm:
This mining algorithm is the result of the union of various algorithms to give it origin. First, Ethash depends on the hash function called Keccak o SHA-3. In addition to this function, it also uses a version of the Dagger and Hashimoto hashes, for which Ethash was initially known as Dagger-Hashimoto. However, Ethash has changed a lot over time and its initial implementation is far from the current one.
Ethash was designed to be the network’s mining algorithm Ethereum. Its main characteristics were its resistance to mining using ASIC devices, and for this it uses a structure that uses a DAG (Directed Acyclic Graph). This is because its creators sought to maintain GPU mining and avoid centralizing it.
Ethash is currently a widely used algorithm. Mostly used to mine:
Ethereum
Ethereum Classic
Musicoin
Expanse
WhaleCoin
X11 Algorithm:
The X11 uses 11 different algorithms, hashes incredibly fast, and requires less processing power compared to other popular algorithms. We carry the Antminer D3 for mining X11 cryptocurrencies, including:
Dash (DASH)
Cannabiscoin (CANN)
Monoeci (XMCC)
Paccoin ($PAC)
MonetaryUnit (MUE)
Prime-XI (PXI)
DIDN'T FIND THE ANSWER?
Its OK, we understand. Sometimes its better to ask, and we are here to assist beginners and advanced crypto miners. Reach out to our Mine With ASIC Support Team by providing the information below.